FAQS

You Asked, We Answered

DO YOUR PCS COME WITH A WARRANTY?

DDE Gaming uses only genuine, UK-sourced parts from reputable suppliers to ensure your enjoyment, safety and the reliability of your computer. As a result, all of our components are covered by a manufacturer's warranty - you will be advised of specific warranty periods when you place your order. Please contact us should you have any issues with your PC.
PLEASE NOTE: Overclocking your CPU, RAM or GPU can invalidate your manufacturers warranty, as can using your computer/components for Cryptocurrency mining - warranty returns/replacements are at the discretion of individual manufacturers following product testing and DDE Computing/DDE Gaming will not be held liable for warranty claims refused by manufacturers.

WHAT ARE THE PAYMENT OPTIONS?

UPDATE: 03/12/2021:

We accept safe and secure debit and credit card payments via WIX Pay, PayPal, and now Apple Pay too! You can also make PayPal transfers via:

paypal.me/DDEComputing 

We also accept direct bank transfers - full details will be provided when you order.

In addition, we are pleased to announce that we know accept Klarna - a safe and convenient way to spread the cost of your payments, or Buy Now, Pay Later, with no additional interest or fees to pay! #smoothshopping #klarna

Klarna's Pay in 3 instalments & Pay in 30 days credit agreements are not regulated by the FCA. Missed payments may affect your ability to use Klarna in the future. 18+, UK residents only. Subject to status. T&Cs apply. Terms and Conditions | Klarna UK

WHY ARE YOU CHEAPER THAN OTHER COMPANIES?

There are a number of factors which impact how much you pay:
1. Component costs
2. People costs
3. Premises costs
4. Profiteering!
Here at DDE we source components from a variety of trusted companies to get you the best deal. As there is only 1 employee, you're not paying for an admin team, a sales team, an engineer and a CEO! As we are based from our home premises, you don't have to foot the bill for a huge warehouse, a store or a workshop. And lastly, we don't believe in extorting our customers - in fact, we try our best to not only match specifications elsewhere, but to match or beat them on price too!

DDE & DATA PROTECTION/GDPR

DDE Computing T/A DDE Gaming has a Data Protection and GDPR Policy which is reviewed annually and can be read in full via our Privacy Policy page.
At DDE we DO NOT sell on your information to third parties. Your data is kept securely behind 3 password & PIN protected systems.